The first thing you need to do is to check the check the Base (Canvas) Resolution and Output (Scaled) resolution found in Settings > Output and set the Base to your native monitor resolution and the output to what you stream at. By whitelisting you prevent your anti-virus from scanning each and every alert or widget update that happens which could cause displaying issues!įirst Run (Clean)If you are new to Streaming, skipped the import, or have used another streaming software you are presented with a default empty scene collection. Perhaps you want to whitelist the whole folder containing the executable as well.
Whitelist in Anti-VirusIf you have an anti-virus software installed on your computer make sure to whitelist Streamlabs Desktop (C:\Program Files\Streamlabs Desktop\Streamlabs Desktop.exe) to prevent it from scanning this executable and child-processes. And if you also have another installed firewall make sure you whitelist Streamlabs Desktop for both 'public' and 'private' network. If you do not have any other firewall installed then you can follow this article to open the Windows Firewall. Open FirewallIt is important to open your firewall for Streamlabs Desktop to properly connect to the internet and allow the various used widgets, like Alert Box, to get updated promptly.
If you did update any drivers or software, make sure that you have rebooted your computer before continuing. Updated Drivers and SoftwareMake sure that your drivers, especially your video graphic card drivers, and Windows are fully up to date.
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